Qualifi Level 3 Diploma in Hospitality and Tourism Management
The qualifications have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors.Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry.
The diploma will link to key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding on the industry as well as an academic perspective.
What you'll learn
- Introduction to the Tourism Industry
- Introduction to the Hospitality Industry
- Introduction to Marketing for Hospitality and Tourism
- Introduction to Customer Service for Hospitality and Tourism
This diploma helps learners understand how the hospitality and tourism industry works in real-world settings, combining both theory and practical business knowledge. It focuses on developing skills needed for roles in hotels, travel agencies, tourism services, and customer service environments.
The diploma will link to key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding on the industry as well as an academic perspective.
- Industry-focused introduction to hospitality and tourism management
- Covers essential topics like customer service, marketing, and operations
- Develops practical communication and workplace skills
- Internationally recognised qualification (RQF Level 3 equivalent)
- Flexible learning options (online or blended study modes)
- Assignment-based assessment – no final exams
- Strong pathway to Level 4 and higher qualifications
- Enhances employability in hotels, travel agencies, and tourism sectors
- Qualifi Level 4 Diploma in Hospitality and Tourism Management
- Higher education in business or tourism
- Hotel receptionist / front office assistant
- Travel and tourism assistant
- Customer service executive
- Restaurant or hospitality staff
- Minimum age of 16 years or above
- Basic secondary education (or equivalent qualification)
- Good understanding of English language (reading and writing)
- No prior experience in hospitality or tourism required
- A strong interest in travel, customer service, or hospitality industry
- 3 Sections
- 15 Lessons
- 120 Hours
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The Qualifi Level 3 Diploma in Hospitality and Tourism Management is a beginner-friendly qualification that builds strong foundational skills for working in hotels, travel, and tourism industries or progressing to higher-level studies.
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